Shipping Policy
Please be aware that because fruits are made out of natural components, the jewelry overall appearance may vary in shapes and colors. Also, you may have noticed a slight color variance compare to the images displayed on your screen device.
Our pieces are carefully and manually handmade and the techniques we use involves a non-industrial processing. Therefore, any small imperfection is what makes a unique piece designed just for you.
PURCHASE PROCESS
ORDER RECEIVED
Once your order is complete and your payment is confirmed, you will receive an email with the purchase details and the order number.
ORDER IN PROCESS
As soon as your order is confirmed, you will receive an email indicating that the order is being processed to be shipped.
ORDER SENT
You will receive an email informing you that your order was sent to the delivery address, a tracking number will also be included so that you can track your shipment and see the status of the delivery.
SHIPPING METHOD
- We use different courier companies to ship all over the world. The packages we send within the USA, will be delivered by USPS.
- Delivery times vary depending on the courier company. Within the USA, the delivery of your order will be between 3 and 8 business days after the order is confirmed. If you would like to modify the information provided (for example the delivery address) you must do so on the same day you placed the order. If you request adjustments later, additional charges may be generated.
- We are not responsible for delays in delivery, loss of packages by shipping companies, or any other problem once your order has been shipped. In case of problems once your package has been sent, you must make the claim directly with the delivery company selected by you in your purchase process.
- If the order is returned by the transport company for not being able to deliver it, you are responsible for paying for the return shipment.
- If you have questions about shipping restrictions, contact info@vrseedsandfruits.com.
- Depending on the customs laws of the country where you are going to receive the package, additional tax charges may apply to the cost of shipping.
We recommend that you check the custom laws that apply in your country with the international shipping company of your choice.
If you need help or have a problem with the item received, please contact us at info@vrseedsandfruits.com.
We will be happy to help you!Thank you.